"IT capabilities are just too critical to business processes to operate as a black box, leading IT organizations to mature their SPM capabilities. Success will require IT to collaboratively design new services to meet changing customer needs, rapidly and efficiently provision those services, and deliver them at competitive costs and high quality." -Forrester, July 2009
Reducing service delivery costs by 5% can increase new initiative funding by 20%. Download this Service Portfolio Management Data Sheet to learn about tools that control spending, improve IT efficiency, and drive innovation!