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Essilor of America

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Case study About Essilor of America Essilor is a world leader in vision solutions, developing, manufacturing, and selling optical lenses since 1972. Headquartered in France, Essilor has three major innovation centers located in Dallas, France, and Singapore. Forbes recently granted Essilor the "Change the World" award for its philanthropic endeavors to provide eyeglass lenses and free screenings to underprivileged children around the world. Challenge: Inaccurate Portfolio Planning and Lack of Visibility into Resources As most organizations know, change is often a challenge and resisted by many. The company's Enterprise PMO supports the IT organization with 17 technical services lines and 29 business units in the U.S, Mexico, and South America. Typically, the PMO manages a $20 million portfolio of programs and projects with another $10 million in unplanned projects, which inevitably throws off the resource balance and portfolio planning. Instead of executing and delivering projects, it was putting out fires. Spreadsheets were being used to manage 150 people and all of their projects, something everyone identified as a change driver. Essilor had been using a customized project management tool from 10 years prior, but it was inadequate and labor intensive. While it allowed users to take shortcuts, those missed steps meant there was no real resource management. The project delivery teams often had to say no to exciting new projects, simply because the resources didn't exist to support them. With no visibility into resource allocation and skillsets, the PMO lost credibility as stakeholders became increasingly frustrated. Both the CIO and president fully supported the notion that a major change in resource and project management had to happen. Solution: Planview Enterprise for Visibility and Governance "We saw how flexible Planview Enterprise was and that it would allow us to do 99.9 percent of what we wanted in a single tool," says Diane Williams Overview Customer: Essilor of America Industry: Medical Equipment Geographies: Global Essilor uses Planview Enterprise for resource governance and can now prioritize demand and evaluate the impact it will have on resources. Essilor of America Gets Visibility into Resources for Improved Project Delivery

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